Privacy Policy

Privacy Policy 

Last Updated: February 25, 2026

At CoCoBun AI, we care about your personal information, therefore we have prepared this Privacy Policy to explain how we collect, use, share, and protect information when you use the CoCoBun AI mobile application and related services (the “Service”). Our website is primarily informational and does not intentionally collect your personal information.

1) General

• We collect only what we need to provide the Service.

• We do not sell children’s personal information.

• We do not allow targeted behavioral advertising in the child experience.

• Parents/guardians control the child’s information.

2) COPPA and Children Under 13

CoCoBun is designed for children, but a parent or legal guardian must provide consent where required by COPPA before we collect personal information from a child beyond what is permitted for “internal operations.”

Parents have the right to:

• review the child’s information,

• request deletion,

• refuse further collection/use,

• withdraw consent (which may limit features).

To make a request, contact us at: privacy@cocobunai.com

3) Information We Collect

A) Information Parents Provide

• Parent email (account, support, required notices)

• Billing/subscription info (handled by Apple/Google; we typically do not receive full payment card details)

B) Information Children (or Parents on behalf of children) Provide

Depending on features enabled:

• Child nickname / profile name (can be an alias)

• Child age or age range (for COPPA and age-appropriate content)

• Text prompts (story ideas, character names)

• Voice recordings (if voice/story narration features are enabled)

We do not intentionally request a child’s:

• address, phone number, precise geolocation, government ID

C) Automatically Collected (Device/Service Data)

• device type, OS version

• basic log data (IP address, timestamps, crash reports)

• performance metrics necessary to keep the Service working

We use these for internal operations such as security, debugging, and reliability.

4) How We Use Information

We use information to:

• create and deliver personalized stories and audio,

• maintain account functionality and story history,

• provide customer support,

• protect safety and security, prevent abuse,

• improve reliability and performance (bug fixes, crash diagnostics).

We do not use children’s information for behavioral advertising.

5) How We Share Information

We share information only with service providers that help operate the Service, such as:

• cloud hosting and storage providers,

• AI processing providers (to generate story content),

• app store providers for subscriptions (Apple/Google).

We require service providers to process data on our behalf and for our instructions, consistent with this Privacy Policy.

We do not share children’s personal information with:

• advertisers,

• data brokers,

• social networks for targeting.

6) AI Processing and Voice Data

If you enable AI/voice features, relevant text and/or audio may be processed by third-party AI providers to generate story content.

Important: AI outputs may be generated based on inputs, and systems may retain limited logs for safety, abuse prevention, or service quality depending on provider settings. We aim to configure providers to minimize retention and restrict secondary use.

7) Data Retention

We retain information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

Parents can request deletion of account and associated child data at any time.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information, including encryption in transit and access controls. No method of transmission/storage is 100% secure, but we work to protect your data.

9) CoCo’s Library and Third-Party Services

The Service includes CoCo’s Library, a parent-gated community feature where parents or legal guardians may upload and share stories. Children cannot upload or share content without parental involvement.

The Service may also contain links to third-party websites or services. These links are intended to be accessed by parents and are governed by the third party’s own privacy policies. CoCoBun AI is not responsible for third-party practices.

We may use trusted third-party service providers to operate and support the Service in accordance with this Privacy Policy.

10) Your Privacy Rights

Depending on where you live, you may have rights to access, correct, or delete personal information. Parents may exercise COPPA rights for children as described above.

11) Changes to This Policy

If we materially change this Privacy Policy, we will update the “Last Updated” date and may notify parents via email and/or in-app notice.

12) Contact Us

Privacy questions or requests: privacy@cocobunai.com